Parking Made Easy Pty Ltd (Parksy) is committed to protecting the privacy rights of all individuals with whom it deals. This Privacy Policy explains what personal information we collect, how it is used, how it may be shared, and our commitment to protecting its security. This policy applies to all users of the Parksy website, platform, and related services.
Information Collected
We generally collect information from the Join, List, and Account areas of the website. The types of personal information that may be collected include: Name Address and location details Email address Telephone number Payment and billing details (processed by third-party payment providers) Booking and listing details Communications with other users Feedback, reviews, and opinions about other users or our services We may also collect technical and usage information such as IP address, device type, browser, pages visited, and referral sources.
Use of Information
Parksy’s primary purpose for collecting personal information is to facilitate the discovery, listing, and use of car parking spaces between users. We may use your information to: Enable communication between drivers and parking providers Process registrations, listings, and payments Respond to enquiries and support requests Improve and optimise the website and user experience Send service-related communications Send marketing or promotional communications (where permitted by law) Marketing communications will always include an option to opt out. Users may also opt out at any time by contacting us at hi@parksy.com or via account settings. We may use non-personally identifiable information in aggregate form to analyse trends and improve our services.
Shared Information
Personal information is used for internal purposes unless otherwise stated. We may share information with: Other users, where necessary to facilitate parking arrangements Payment processors to securely process transactions Technology and hosting providers who assist in operating the platform Analytics and marketing providers (see Cookies & Tracking below) Regulators or authorities where required by law Where the website links to third-party websites, Parksy is not responsible for the privacy practices of those sites. Users should review the privacy policies of any third-party websites they visit.
Cookies, Analytics & Tracking Technologies
Parksy uses cookies and similar technologies to improve website functionality, performance, and marketing effectiveness. These may include: Essential cookies – required for core website functionality Analytics cookies – such as Google Analytics 4 (GA4) to understand user behaviour and improve services Advertising & remarketing cookies – such as Meta (Facebook) Pixel, Google Ads, and other platforms to deliver relevant advertising and measure campaign effectiveness These tools may collect information such as pages visited, actions taken, IP address, device type, and approximate location. Users can control or disable cookies through their browser settings. Disabling cookies may affect website functionality.
GDPR, CCPA & Australian Privacy Act Compliance
Parksy complies with applicable privacy laws, including: Australian Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs) EU General Data Protection Regulation (GDPR) California Consumer Privacy Act (CCPA/CPRA) Depending on your location, you may have rights including: The right to access personal information we hold about you The right to correct inaccurate information The right to request deletion of your personal information The right to restrict or object to certain processing The right to data portability (GDPR) The right to opt out of the sale or sharing of personal information (CCPA/CPRA) To exercise any of these rights, please contact us at hi@parksy.com . We may need to verify your identity before processing your request.
International Data Transfers
Parksy may store or process personal information using cloud or service providers located outside your country of residence. Where this occurs, reasonable steps are taken to ensure appropriate safeguards are in place in accordance with applicable privacy laws.
Security Commitment
Parksy takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Personal information is stored securely, and access is restricted to authorised personnel only. Users may request deletion of their account and personal information by: Emailing hi@parksy.com , or Using the Cancel Account option within their account settings (where available)
Retention of Information
Personal information is retained only for as long as necessary to fulfil the purposes outlined in this policy or as required by law, after which it is securely deleted or anonymised.
Changes to This Policy
Parksy may update this Privacy Policy from time to time. Any changes will take effect immediately upon being published on the website. Continued use of the website constitutes acceptance of the updated policy.
Contact Us
If you have any questions, requests, or complaints regarding privacy, please contact us by email hi@parksy.com or sms +61 413 118 049 ABN: 11 154 927 796 Registered Address: 77 Picnic Point Rd, Panania NSW 2213, Australia