Sydney AirPark, formerly known as Air Travellers Vehicle Storage, introduced this idea to Sydney's parking garages. Since 1986 when it was launched by Tony Biddle, Sydney AirPark offers both fully indoor parking and secure, open-air parking services close to the Sydney Airport. When parking at Sydney AirPark, you will benefit from security for your car as they continuously monitor the entire building with closed-circuit video. According to Sydney AirPark, this is a family business that treats its customers as individuals rather than as numbers, which means you can enjoy great customer service.
What does Sydney AirPark do?
As mentioned already, Sydney AirPark provides short-term and long-term parking for travelers, being extremely close to the Sydney Airport. Also, you would not need to worry about traveling from the car park to the airport as Sydney AirPark also offers free shuttle services to and from the Sydney Airport. In terms of Sydney AirPark’s design, there is room for improvement as the design is not modern, or extremely friendly. From the use of many colors to the use of crowded paragraphs, the Sydney AirPark website can be improved. However, in terms of functionality, Sydney AirPark provides exactly what is expected – a convenient online booking option for accessing their services.
Can I book parking online?
To book parking through Sydney AirPark, you would need some time to complete all the information required by the website. You have to introduce many details, including your full name, e-mail address, and mobile phone number, as well as your vehicle details, such as its color, type, and registration. Also, Sydney AirPark asks for your details of arrival at the Sydney Airpark, and at the Sydney Airport. Although the design is outdated, Sydney AirPark’s functionality is right on point. You can easily access any section of the website quickly from any point during your navigation. Even if the user experience could be improved especially with the booking feature, it is easily understandable and works perfectly. However, after completing your booking details, you would need to wait for an answer in your email which can take up to 24 hours. Therefore, if you are in a rush just getting out of the house to catch your flight and hope to secure parking until you get to the Sydney Airport, Sydney AirPark’s booking feature will not be helpful.
Considering that all bookings are verified within 24 hours, you may still not know after 24 hours if Sydney AirPark has a car space, or free shuttle service available for you. This is because Sydney AirPark mentions that if no verification has been forwarded to you, then there is no car space, or free shuttle available. So, you need to wait before being sure you have a car space available for your car.
How to contact them about parking
If you are not sure how to get to Sydney AirPark, the Location section on the website contains a helpful map. If you still have questions about the services, then you can Contact Sydney AirPark by emailing them or calling between 5 am and 11 pm.
Advantages and disadvantages of using these parking services
PROs
- Excellent functionality
- 24-hours security
- Free Shuttle service from and to Sydney Airport
- Paying for the service when you pick up your car
CONs
- Booking confirmed within 24 hours
- Outdated design
- Shuttle works on an ‘as needed’ basis
- Expensive prices
- Slow customer support
There are no reviews available online regarding Sydney AirPark’s services.
Should you buy Sydney AirPark services?
- Buy if you are looking for convenient parking when flying from Sydney Airport
- Don’t buy if you are looking for cheaper parking rates
As mentioned earlier, Sydney AirPark provides long-term and short-term parking close to Sydney Airport. For even more efficiency, Sydney AirPark offers free shuttle services from and to the airport. So, in no time, you will park your car and board your flight. In terms of prices, you can expect to pay around $40 for parking your car with Sydney AirPark for one day, while for 2 days the service will cost you around $50. If you need to park your car for one month, then you will pay $360. However, if you own a large SUV, Van, or Dual Cab Ute you can park your car with Sydney AirPark for an additional price.
What about their competitor’s parking services?
One of its competitors, namely Airport Express Car Parking, provides parking options for only regular cars. Therefore, from this point of view, Sydney AirPark might be a better choice. On the other side, if you are looking for Hand Car Wash or Valet Parking, then Airport Express Car Parking might be the right choice. Even if Sydney AirPark’s parking rates for long-term and short-term might be expensive, they are $10 cheaper than the same services offered by Airport Express Car Parking. However, in terms of user experience and functionality of the website, Airport Express Car Parking is quicker and has a more friendly design than Sydney AirPark. Both parking websites serve the same aim of offering parking options with 24 hours security near the Sydney Airport.
Written by Daniel Battaglia: As the author of
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