What drivers say about Parksy
Reviewed by Carolyn Gill ⭐⭐⭐⭐⭐
This is very economical, and it is also an easy process. You just drive up and scan your credit card to be let in to the car park.
Reviewed by Darrel Silva ⭐⭐⭐⭐⭐
Stress less shopping. Park and forget. Top up when needed without having to run to the parking slot.
Reviewed by Susan Cochrane ⭐⭐⭐⭐⭐
Easy to access! Fair pricing and easy to pay and go! Couldn't ask for a less stress-free parking system.
Reviewed by Stu Williamson ⭐⭐⭐⭐⭐
Easier to use than having a load of change in your pocket. Especially in town!
When Parking Goes Wrong, We've Got Your Back
A Real Person, Not A Queue
Fined, towed, clamped or lost? Message us by email, WhatsApp, Messenger or SMS and a real person replies with the next steps, from the day you join.
Unfair Fines & Tickets
A real person reviews your appeal and sends a follow-up plan. You also get 10x entries in the weekly Fine & Tow Rescue Payout Draw, up to US$259, after a 30-day wait.
Towed, Booted Or Clamped
We tell you where your car went, what it costs and how to get it back fast. Rescue starts after a 30-day wait, and release fees can be won back in the weekly payout draw.
Smarter, Ad-Free Search
Price Watch on every search, alerts when spots list near your saved places, every filter unlocked, higher AI limits and no ads while you search.
Tow truck icon by Freepik - Flaticon
Love It Or Your Money Back
Not happy in your first 30 days? Tell us, for any reason, and we'll refund your most recent payment. This is on top of your rights under consumer law.
A real person helps from the day you join. Cancel anytime, no lock-in.
VIP Membership FAQs
My car was towed today. Can VIP help?
A real person can reply with next steps from the day you join. Towed and clamped rescue, where we find out where your car went and what it costs for you, starts after a 30-day wait, so it covers the next time rather than a tow that has already happened.
Does VIP pay my towing or impound fees?
Not directly. VIP is a help service and membership, not insurance. But tow, impound and clamp release fees can be won back in the weekly Fine & Tow Rescue Payout Draw: one winner a week, up to US$259, for rescues after your 30-day wait. VIP members go in with 10x entries.
What if my car was towed unfairly?
Keep every receipt, photo the signs where you parked and write down times. Our free guide covers the steps, and VIP members can send it all to a real person who helps plan the dispute.
What is included in the VIP membership?
VIP is a parking assistance membership. It includes everything in the free plan, plus one-tap help from a real person by email, WhatsApp, Messenger or SMS; unfair fine and ticket guidance, where a real person reviews your appeal and you get 10x entries in the weekly Fine & Tow Rescue Payout Draw, which can pay back a fine or tow and clamp release fees (up to US$259); towed or clamped rescue help; Price Watch and spot alerts; every search filter, higher AI limits and saved history; ad-free search; the Parking Made Easy eBook; and a 30-day money-back guarantee. Help from a real person starts the day you join. Fine draw payments and towed or clamped rescue start after a 30-day wait. VIP is a help service and membership, not insurance.
What is the difference between the free plan and VIP?
The free plan covers searching, contacting and listing at no cost, plus the free AI tools (the AI Appeal Writer, Sign Scanner and Find My Car), and it stays free. VIP adds a real person when parking goes wrong: help with unfair fines and tickets, towed or clamped cars and lost cars, 10x entries in the weekly Fine & Tow Rescue Payout Draw, plus Price Watch, spot alerts, every filter, higher AI limits and ad-free search. Put simply, the free plan gives you the tools; VIP puts a real person on your side.
How does the weekly Fine & Tow Rescue Payout Draw work?
It is one weekly draw with one winner. Email us a photo of your parking fine, or your itemised tow, impound, clamp release, car park lost-ticket or overstay receipt, to enter that week's draw. Entries close 11:59pm Sunday (Sydney time) and one winner is drawn each Monday at 10:00am, and we transfer the amount of that fine or those release fees directly to the winner, up to US$259. Every registered Parksy account can enter, and the fine or rescue must be dated after a 30-day wait; VIP members go in with 10x entries. Police seizures for driving offences and costs covered by insurance are excluded. Separately, the AI Appeal Writer that drafts your appeal letter is free with any account.
Can I cancel my subscription anytime?
Yes! You can cancel your VIP membership at any time from your account settings. There are no cancellation fees or long-term commitments. Your membership will remain active until the end of your billing period.
What is the 30-day money-back guarantee?
If you're not satisfied with your VIP membership for any reason within the first 30 days, contact our support team and we'll refund your most recent payment. No questions asked.
What is the difference between monthly and yearly plans?
Both plans include every VIP benefit. The yearly plan is US$60 a year, compared with US$120 for 12 months paid monthly, a saving of about 50%.
Can I upgrade from monthly to yearly?
Yes, you can upgrade your plan at any time from your account settings. You'll receive a prorated credit for any unused time on your monthly plan.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and PayPal. All payments are processed securely through Stripe.
Is my payment information secure?
Absolutely. We use Stripe, one of the most trusted payment processors in the world. Your payment details are encrypted and never stored on our servers. We are PCI compliant and use industry-standard security measures.