How to Appeal a One Parking Solution Parking Charge Notice (2026 Guide)

Appeal directly to One Parking Solution within 28 days of the notice date. The company only deals with appeals online or by post: its website states the Worthing office does not accept visits from members of the public. The online route is the form at oneparkingsolution.zatappeal.com, where you enter the Parking Charge number and vehicle registration and then set out your grounds; the postal route is One Parking Solution Ltd, 95 Arundel Road, Worthing, West Sussex, BN13 3EU. Include your full grounds and evidence in the first submission: photographs of the signage as you found it, proof of any payment or permission to park, witness details, and anything showing you were an authorised user of the site. Do not pay before appealing, as payment is generally treated as settling the charge and ends the dispute.

The IAS. One Parking Solution is a member of the International Parking Community (IPC) (its appeal portal displays the IPC accreditation logo, and it does not appear on the BPA's Approved Operator list) so the independent second stage is the IAS (Independent Appeals Service) at theias.org, and POPLA cannot hear appeals against its charges. To use the IAS you must first have appealed to OPS through its own process and been rejected; you then register a Standard Appeal with the IAS within 28 days of that rejection, using the details provided in OPS's rejection correspondence. The Standard Appeal is free for the motorist and is decided on written submissions by adjudicators who are practising or qualified lawyers. The decision is binding on OPS if you win, but not binding on you if you lose: OPS would still need a county court judgment to force payment.

Two defect patterns recur in OPS cases according to consumer guidance on this operator. First, signage: entrance and repeater signs must be sufficiently prominent, legible and lit to form a contract with the driver under the IPC Code of Practice. Photograph exactly what was visible from your parking position, at the same time of day if possible, since sparse, high-mounted or unlit signs undermine the operator's contract claim. Second, POFA timing: for ANPR-issued charges where OPS wants to hold the registered keeper (rather than a known driver) liable, the Notice to Keeper must be delivered within 14 days of the parking event under Schedule 4 of the Protection of Freedoms Act 2012. Check the event date against the notice date. Add site-specific facts too: authorisation from a tenant or landowner, a valid permit, or payment evidence, all of which go to whether any breach occurred.

It can, and small IPC operators like OPS do issue county court claims to recover parking charges, typically after adding debt-recovery costs to the original amount. A claim is decided on the balance of probabilities, and if you ignore the claim form you will get a default judgment, a CCJ that sits on your credit file for six years. That is why silence is the worst response to an OPS notice. The structured alternatives cost nothing: appeal to OPS within 28 days, escalate to the IAS within 28 days of rejection, and keep all correspondence. If a court claim does arrive despite this, respond by the deadlines on the form: acknowledge service and file a defence covering signage adequacy, landowner authority, POFA compliance and the contractual basis of the charge. Many defended small claims of this kind settle or are discontinued before hearing.

Under the private parking sector's single Code of Practice, which binds IPC members including One Parking Solution, an operator that rejects a first-stage appeal made within the discount period must re-offer the discounted amount for a further 14 days from the date of rejection. So appealing inside the initial 14-day window preserves your fallback of paying at the reduced rate if OPS turns you down. Check the rejection letter for the restated discounted figure and its deadline. The calculation changes if you escalate: taking the case to the IAS means the discount lapses and the full charge is at stake, although an IAS win cancels the charge entirely and costs you nothing. Decide based on the strength of your evidence: clear signage or POFA defects favour escalation, while a marginal case may make the reduced payment the pragmatic exit.