Parking problems rarely happen at a convenient time. You find a ticket on the windscreen at 9pm, your car is gone from the kerb on a Sunday, or you are circling an unfamiliar suburb five minutes before a meeting. Most help lines are closed, forums are slow, and a generic search engine gives you ten different answers for ten different cities.
The Parksy AI Assistant answers parking questions any time of day, in the way that suits you: type or talk. It sits behind the Help bubble in the bottom right corner of every Parksy page, on desktop, tablet and mobile, and inside the Parksy apps. This guide covers everything it does today, with an example for each, and what you get as a visitor, a free member or a VIP.
What the AI Assistant Does for You
- Answers parking questions in plain language, using Parksy's own guides, fine and towing articles and suburb pages.
- Finds parking near the place you ask about, with listing names, prices and links.
- Gets you there with Take Me There links that open directions in your maps app.
- Remembers you when you are signed in, so you do not have to repeat yourself.
- Talks back with a natural voice.
- Points you to the right free tool, like the Appeal Calculator and Sign Scanner.
Ask a Parking Question by Text
Text chat is the quickest way to get help. Tap the Help bubble, type your question and Parksy replies in seconds. Ask about a specific suburb and it looks for guides and spaces in that place, rather than giving you a generic answer.
Try questions like these:
- "What does a 2P sign mean?"
- "Where can I find free parking near Cork city centre?"
- "My car was clamped, what do I do?" (see our tow and clamp guides)
- "Is it worth appealing a ticket I got after paying in the app?"
Each text answer uses 1 AI credit. Visitors get 10 credits a week, a free account gets 100 a month and VIP members get 1,000 a month.
Parked and unsure of the rules? Ask the Parksy AI Assistant from the spot, by text or voice. Photo: Pexels / Bruce TaylorFind Parking and Get Directions With Take Me There
Ask "Find me parking near Bondi Junction station" and the assistant lists matching parking spaces with their names, prices and links, for visitors and members alike. When it recommends a space, it adds up to three Take Me There links. Tap one to open directions to that space's public location in Apple Maps, Google Maps or Waze. Pick your maps app once and Parksy remembers it.
For a wider look, Parking Near Me shows the closest spaces on a map. Signed-in members also see the Typical Price Near Here: the middle daily and monthly asking price of listed spaces within 2 km, so you can tell a fair price at a glance. VIP members see the full daily and monthly price range on every search.
Search and Price Watch Alerts
On Parking Near Me and search results, members can tap Alert Me to hear when a new parking space is listed near that search, or set a Price Watch alert for parking at or under the price they choose. Alerts arrive as a push notification in the Parksy app or your browser, at most once a day for each alert. Free members get 3 search alerts and 1 Price Watch alert, and VIP members get 20 and 10. Alerts do not use AI credits.
Talk to Parksy With Voice Chat
Sometimes typing is not practical. You might be carrying shopping or standing in the cold outside a car park. Tap the microphone in the chat window, ask your question out loud and hear a short spoken answer, with the details on your screen.
Example: standing at a pole with three signs, ask "Can I park here until 6pm on a Saturday?" and read the signs back to Parksy as you look at them.
Please only use voice chat when you are parked or travelling as a passenger. Never use your phone while driving.
Spoken questions use 1 credit each, the same as typed ones, and Parksy's voice uses about 25 credits a minute. When your credits run out, replies carry on in your device's own voice.
Once you have parked, the Help bubble lets you type or talk about your next step.It Remembers Your Earlier Chats
When you are signed in, the assistant keeps a short memory of your earlier conversations with Parksy, whether you typed or spoke. Ask a follow-up days later, like "Which of those spaces near the station was cheapest?", and it can pick up where you left off instead of starting from scratch. Chats you start as a visitor shortly before you sign in come with you to your account.
Recent Chats: Pick Up Where You Left Off
Signed-in members see a Recent Chats panel in the chat window, on the website and in the apps. Tap it to see your last five conversations, each with its first question, how you chatted and when. Tap one to reopen it and keep going, and new messages are added to that same chat. See All Chats takes you to your full history.
Your AI and Privacy Controls
Everything about your AI use lives on one page in your account, AI & Privacy:
- Your AI credit balance, what you have used and when your credits refresh.
- Your saved chat history, with an option to download it as a text file.
- Delete This Chat removes one conversation from your account and from what the assistant remembers about you.
- Clear History does the same for all of your chats at once.
- A Help Improve Parksy AI switch, so you decide whether your chats help improve Parksy's answers.
Our Privacy Policy explains exactly what we keep and for how long.
Other Free Tools That Use AI Credits
The same credit balance covers two of Parksy's free tools, charged only when they succeed:
- Sign Scanner: photograph a confusing parking sign and get a plain-language reading, for 3 credits a scan. The on-device sign reading in the Parksy apps does not use credits.
- AI Appeal Writer: after the Appeal Calculator scores your chances, it drafts an appeal letter for your fine, for 5 credits a letter.
What You Get as a Visitor, Free Member or VIP
Everyone can use text and voice chat. Members also get memory, Recent Chats and alerts. Here is how the tiers compare.
| Feature | Visitor (no account) | Free account | VIP member |
|---|---|---|---|
| AI credits (one balance for text, voice and AI tools) | 10 a week, refreshed every Monday | 100 a month, refreshed on the 1st | 1,000 a month (10x), refreshed on the 1st |
| What credits cover | Text answers (1 each), Parksy voice (about 25 a minute), Sign Scanner (3 a scan), AI Appeal Writer (5 a letter) | The same as a visitor | The same as a visitor |
| What your credits can get you | About 10 text answers, or 2 to 3 short spoken answers in Daniel's voice, or 3 sign scans | 100 text answers, or 50 answers plus 2 minutes of Parksy voice | 300 answers plus 15 minutes of voice, or all text |
| When credits run out | Sign up free for 100 a month | 3 more text answers a day, and voice carries on in your device voice | 10 more text answers a day, and voice carries on in your device voice |
| Memory and Recent Chats | This visit only | Remembers your earlier chats; Recent Chats panel; history, export and delete in AI & Privacy | The same as a free account |
| Parking search in the chat | Listing names, prices, links and Take Me There | The same | The same |
| Prices and alerts on Parking Near Me | Listing prices; sign up free for alerts | Typical Price Near Here; 3 search alerts and 1 Price Watch alert | Full daily and monthly price range; 20 search alerts and 10 Price Watch alerts |
| AI Agent Concierge (acts for you) | Not included | Preview* | Your personal parking agent, acting for you end to end: finds and contacts parking providers, compares price and availability, watches prices and sets reminders, helps with fines, tows and disputes, plans trips and events, and asks people you know for spare spaces* |
| Real person help | Limited | When available | A real person helps when parking goes wrong, by WhatsApp, Messenger, SMS or email. We reply within 24 hours, usually much sooner |
* In a progressive rollout, so it reaches more accounts over time.
The Parksy voice also runs within a shared daily capacity, so at very busy times you may be asked to try again later.
In tight street parking, a quick answer on signs and time limits can save you a fine. Photo: Pexels / ArthWhen You Need a Real Person
The AI Assistant handles everyday questions, but some situations need a human. Parksy VIP members get help from a real person by WhatsApp, Messenger, SMS or email when parking goes wrong, from unfair fines to towed or clamped cars. We reply within 24 hours, usually much sooner.
Frequently Asked Questions
Is the Parksy AI Assistant Free?
Yes. Visitors get 10 AI credits a week without an account, and a free account gets 100 credits a month. A text answer uses 1 credit. VIP members get 1,000 credits a month.
Does the Assistant Remember My Earlier Chats?
When you are signed in, yes. It keeps a short memory of your earlier text and voice chats with Parksy, and the Recent Chats panel lets you reopen your last five conversations.
How Do I Delete My Chats?
Go to AI & Privacy in your account. Delete This Chat removes one conversation, and Clear History removes them all, from your account and from what the assistant remembers. You can also download your history first.
What Happens When My Credits Run Out?
Free members get 3 more text answers a day and VIP members 10, and voice replies carry on in your device voice. Visitors can sign up free for 100 credits a month. Credits refresh weekly for visitors and on the 1st of each month for members.
Can the Assistant Give Me Directions to a Parking Space?
Yes. When it recommends a listing, it adds a Take Me There link that opens directions in Apple Maps, Google Maps or Waze, whichever you choose.
Summary
The Parksy AI Assistant brings parking help into one Help bubble, on every screen, around the clock. Ask by text or voice, find parking with Take Me There directions and, as a member, pick up earlier chats and control your history in AI & Privacy. Look for the Help bubble in the bottom right corner of your screen and ask your first question.
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